What is the role of a Support Coordinator?

A Support Coordinator will support you to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. A Support Coordinator will focus on supporting you to build skills and direct your life as well as connect you to providers.

Your Support Coordinator will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. Support coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community.

They can also assist you in planning ahead to prepare for your plan review.

Support coordinators will assist you to ‘optimise’ your plan ensuring that you are getting the most out of your funded supports.


Help the participants in understanding the NDIS plan and how they should use the plan to meet their goals.

  • Help in managing the resources effectively to get the best outcome of the NDIS plan.
  • Work with other people in the participant’s circle, such as their friends, family, therapists, and doctors, to meet the goals.
  • Teach you to access your NDIS portal so that you can monitor the spending of your fund.
  • They monitor the progress of your goals and helps you in achieving them.
  • It helps you prepare for your next NDIS planning meeting and plan reviews.
  • Connect you with the local places where you connect with other people socially and be active in the community.


These are some of the role of support coordinator. Apart from these roles, a support coordinator also helps the participants improve their knowledge of NDIS, build their skills, make them confident, and help them grow their relationships with the other community members.

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